Fountain ICT Services Privacy Policy

Fountain ICT Services is firmly committed to the security and protection of personal information of our Users. This Privacy Policy describes how Fountain ICT Services will collect, use, share and process personal information.

By accepting the Fountain ICT Services Privacy Policy and/or using the Services You consent to the collection, use and processing of personal information as described herein.

1. PERSONAL INFORMATION COLLECTED

1.1 USER PROFILE

Your user profile in the Services is based on first name, last name, phone number and email address you provided to school. Additional information that you may be provided at Your option include, but is not limited to, photo and email address.

1.2 INSTALLATION AND USE

When You install and use the Services, Fountain ICT Services will collect personal information from You and any devices You may use in Your interaction with our Services. This information may include e.g Your IP address; device ID or unique identifier; device manufacturer and type; device and hardware settings.

2. USE OF PERSONAL INFORMATION

Fountain ICT Services may use the personal information collected to provide, maintain, improve, analyze and personalize the Services to its Users. More specifically, Fountain ICT Services may use such information to customize school notices and events.

3. INFORMATION SECURITY AND TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES

In order to provide the Services, Fountain ICT Services may use cloud based. Fountain ICT Services may also subcontract storage or processing of Your information to cloud based service providers located in countries other than Kenya. You acknowledge and agree that Fountain ICT Services may transfer Your personal information as described above for purposes consistent with this Privacy Policy. We take all reasonable precautions to protect personal information from misuse, loss and unauthorized access. Fountain ICT Services has implemented physical, electronic, and procedural safeguards in order to protect the information, including that the information will be stored on secured servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

4. ACCESSING AND UPDATING PERSONAL INFORMATION

When required by applicable law, You have the right to know what personal information is stored about You and to have any such information corrected or deleted on Your request. See contact details below.

5. MINORS

Services are educational and are designed students. We encourage parents and guardians to be involved in the online activities of their children to ensure that no personal information is collected from a child without their consent.

6. CHANGES TO THIS PRIVACY POLICY

Fountain ICT Services may at any time with or without a separate notice change this Privacy Policy, and You are encouraged to review this Policy from time to time. In case of substantial changes, Fountain ICT Services will notify the Users by push notice or via notice in the Services. Your continued use of the Services after a notice of changes has been communicated to You or published on our Services shall constitute consent to the changed policy.

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7. CONTACT

If You have any additional questions about Fountain ICT Services’ Privacy Policy or want to make a request regarding certain personal information, You are encouraged to contact Fountain ICT Services. The contact information is:

Fountain ICT Services Limited,

Nyayo Estate EMbakasi,

P. O Box 1195

 00200 Nairobi, Kenya.

You can also send Your enquiries (including in relation to any grievances) via email to elimu@fountainictservices.com.

Effective date: 06 May 2024